I am getting a new phone or tablet, how do I reset my 2FA?

I am getting a new phone, how do I reset my 2FA

If you are getting a new phone you can now reset your 2FA in your account settings.

Click on the User Settings icon from the ionomy.com dashboard:

 

 

On the User Settings page enter your current password and 2FA code.

 

 

After clicking disable 2fa, your will be able to enable your 2fa on a new device.

 

If you have lost your 2fa enabled device please contact support@ionomy.com for assistance.

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